T O P
itsuki-shu

i got the same form when asking for an email change. probably account recovery? someone told me hacked form asks more questions


pleasebuymydonut

Hmmmmm I really hope it is, cuz I've read horror stories about people waiting months with no reply from the hacked form.


itsuki-shu

unfortunately both have waiting time, however hacked is usually worse. someone waited 2 months for them to change the email


Newthott

recovery form link starts with webstatic smt smt.


pleasebuymydonut

OK niiice, the link I got was webstatic.hoyoverse.com


Newthott

Congrats hope you can recover it


KuroHmiZu

I noticed in the recovery issue form that they don't ask the characters, weapons, etc or any information regarding your account unlike in the hack form where you need to put everything you know.


pleasebuymydonut

Yup yup, the form I filled dint ask either. However, they did have a box at the end to write whatever you want, so I put all that stuff there. So I guess I really did fill the recovery form. Sighhhh, guess we'll see in a week.


KuroHmiZu

Σ(・口・) I didn't put mine . I just filled the form saying I want to unlink all and link it with the new working one. Hopefully they'll reply to me before the link expires so I can submit again. ಥ⁠_⁠ಥ


throwawaytsunda

its the recovery one! just sent mine as well so lets hope we both get our accounts back!!


pleasebuymydonut

I got it back just today! Unfortunately, the hacker spent money on it, so I'll have to deal with that if it becomes a problem, but I immediately linked my phone number with the new email and account. Hope yours is resolved as fast as mine was!


throwawaytsunda

i got mine back! logging into my account now!!


pleasebuymydonut

Congrats! Hope everything's alright!